Refund policy

RETURNS
The Feather Junkie will happily accept any unused/unworn product and uncut bundles/feathers. Contact us within 14 days of receiving your order to be eligible for a refund. Orders that are returned back to sender will be refunded back to customer and restocked to the website. Shipping and handling charges are nonrefundable. Customer is responsible for return postage.

All sales final on sale items.

EXCHANGES
Exchanges can be made within 14 days for any items that are currently in stock at the time that the items are received. Customer is responsible for return postage. Return shipping charges to return the exchanged items is waived.

Custom Designs: In the case that a custom design is unsatisfactory, that item may be returned with the intention of exchanging for store credit.

FAULTY + DAMAGED GOODS
We take extra care when packaging your order and inspect all items before being shipped to ensure a high standard of quality. If you receive an item that you believe is faulty or damaged during transit, please inform us immediately by emailing us.

RETURNING AN ITEM
All items must be in original and unused condition with all tags attached. If the item is not in such condition, been worn, damaged or altered you will not be refunded or offered an exchange and the item will be returned to you.

Return address:
The Feather Junkie
ATTN: Returns
P.O. Box 189
Roanoke, TX 76262

The Feather Junkie reserves the rights to deny any refund or exchange once the product is received and nature of the product is evaluated.